FAQ
what is kes‑shō glassware made from?
all kes‑shō pieces are made by hand using lead-free crystal. the added minerals enhance clarity, durability, and brilliance — offering sparkle, strength, and an incredibly thin profile.
why hand‑made?
every kes‑shō glass is individually blown by skilled artisans. subtle variations are natural and reflect the care and craft in each piece. Unlike machine-made glassware, hand‑made crystal offers a level of refinement that enhances both form and function.
is lead‑free crystal safe?
yes. kes‑shō uses modern lead‑free crystal formulas that are lighter, safer, and still retain the same elegance and shine as traditional crystal — without the associated health risks.
how do i care for kes‑shō glassware?
• hand wash with a light-duty sponge and non-abrasive detergent
• avoid sudden temperature changes (e.g. don’t place ice into a warm glass, or warm liquids into a chilled glass)
• not safe for microwave, oven, or direct flame
• polish with a lint-free cloth to prevent water spots
• if using a glass washer:
- select a delicate wash cycle
- use a plastic or coated tray, rather than bare metal
- use a washing net or similar to minimise movement
why is the glass so thin? will it break easily?
kes‑shō glassware is designed to be lightweight and delicate, with ultra-thin rims and walls for maximum sensory connection. though thinner than typical glassware, the mineral composition adds surprising durability — with proper care, each piece is made to last.
what should i expect from a kes‑shō glass?
• visual clarity that elevates presentation
• lightweight design that feels like holding the liquid itself
• balanced form that fits naturally in the hand
• minimalist silhouettes that serve both form and function
do you ship internationally?
yes — we offer free worldwide shipping. tracking info will be provided when your order leaves our facility.
what if my glass arrives broken?
if your order arrives damaged, email us within 7 days with a photo of the issue. we’ll sort it out from there.